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We help your supervisors make the smooth transition from being line employees,
training them in adaptive leadership, change management, workforce development,
team building, policy development and effective communications, as well
as the core disciplines of time management, motivation, performance evaluation
and recruiting.
Our Supervisor Development Programs Include:
| Foundations of Leadership |
| Making the Transition from Employee to Supervisor |
Leadership Principles, Techniques for Effective Management,
Human Resources, Planning and Organizing, Staff Development, Controlling
and Evaluating |
| Adaptive Leadership |
Leadership/Management, Keys of Leadership,
Principles of Leadership, Strategies and Implementation,
Leadership Models, Leadership in the Organization |
| Change Management |
Understanding and Managing Change, Informing and Empowering
Employees, Managing Feedback, Implementing Change |
| Ethics, Rules and Regulations |
Equal Employment Opportunity (EEO),
EEO Problem Areas, Alternate Dispute Resolution, Labor-Management
Regulations |
| Organizational Development |
| Workforce Development |
Supervisor's Roles in Personnel Development, Legal Provisions
and Technical Guidance, Identifying Needs and Training Interventions,
Learning Organizations, Career Development Program, Supervisory Ethics
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| Staffing the Organization |
Supervisor Responsibilities for Staffing,
Workforce Planning,
Recruitment Sources, Promotion, Bonuses and Allowances
Interviewing, Reorganization, Restructuring and Resizing |
| Managing Systems and Processes |
| Building Functional Teams and Process Management |
Team Concepts, Types of Teams,
Integration of Teams, Stages of Team Development, Group Dynamics,
Appropriate Team Roles |
| Performance Management |
Guidance Principles for Performance
Measurement, Understanding Performance Management, Performance Appraisal
and Review Systems, Recognition and Rewards Systems, Analyzing Performance
Problems |
| Financial Management |
Types of Budgeting, Types of Accounting, Materials
Management, Control Cash Expenditures |
| Planning and Policy Development |
Human Resource Management Tools, Job
Descriptions, Performance Standards |
| Effective Communication |
| Supervisory Communication |
Communication Techniques, Developing Interpersonal Relationships,
Understanding Group Dynamics, Coaching and Giving Effective, Feedback |
| Coaching and Counseling |
Increasing Productivity, Employee Success
and Failure, Coaching Model |
| Human Resource Development |
| Interviewing, Selecting and Hiring |
Legal and Policy Considerations, Equal Employment Laws,
Recruitment Tips, Successful Interviewing, Hiring for High Performance
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| Time Management |
Prioritizing Tasks, Utilizing Time,
Multi-Tasking, Disrupting Distractions, Maximizing Productivity, Criticality
vs. Value, Managing Meetings |
| Motivation and Recognition |
Employee Development Process, Motivational Theories,
Increasing Productivity, Recognizing Exemplary Work |
| Recruiting |
External Recruitment Sources, Internal
Recruitment Sources, Non-Discretionary Staffing Sources |
| Performance Evaluation |
Components, Benefits, Conducting an Effective Evaluation
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Our other learning programs:
Workforce ::
Mid-Management ::
Senior Executive
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